Over the last decade or so I have been able to follow simple common sense regarding returns.
Now however I am forced to institute a return policy.
Building a truck is a huge, complicated, time consuming endeavor and we understand it is difficult to deal with standard 30 day return policies.
Therefore ours is the most lenient policy heard of, in this, or any other industry.
Our products enjoy both heat and air conditioning, and are stocked according to individual needs, Fiberglass, Rubber, Wood, Stainless, Aluminum,
and Raw Steel all must be handled differently and stocked accordingly to avoid tarnish, rust or changes in shape or durability.
We carefully order and stock rubber products so our customers receive the best possible piece,
we do not sell rubber items that are "old" (unless NOS or S&D) therefore we can not accept rubber products after 1 year.
Stainless and Aluminum may tarnish in some environments, Polished finishes can not be returned after 1 year.
Nothing damaged due to handling, storage, or return shipping can be accepted.
When returning items you MUST carefully package to avoid damage.
Fighting UPS for a claim is not easy and is the shippers responsibility.
A restocking fee may be charged after 3 months, 6 months, 9 months & 1 Year.
Wood products are not returnable after 30 days.
Rubber and Raw Steel are not returnable after one year. Polished Stainless, Chrome and Polished Aluminum are not returnable after one year.
Items requiring any special handling to sell may be charged a restocking fee.
Discontinued obsolete or redesigned items are not returnable after one year.
Of course items that have been modified, painted, installed, etc. are not returnable.
|
Price matching cannot be done after the product has been paid for.
We will price match new, identical items from competitor businesses only.
We will not price match ebay, craigslist, other auction or trading sites, or sales by individuals
Competitor’s product must be in stock and available for purchase at time of price match. **At times competitors offer low prices on items that they do not and will not have in stock for some time.
We do not match free or reduced shipping offers. Our ship costs are based on the most current rates.
We will not match discounts offered for wholesale customers, jobber rates or other special arrangements. We will only match pricing that is available to the public. |